Signed up today as pfc - prices differ between choice and actual payment

Site Feedback Support Request
1

Hello,

i just signed up today as pfc which is listed with $4.50/month.

When authorizing the payment via paypal, the price was 5.18€/month which is somewhat around $5.35/month

I personally do not really care for the additional amount per month,
but it would be better if the selection had the actual price on it, and not a lower one than is collected.

Please consider correcting either the collection, to just collect the listed $4.50, or correct the listed pledge to the actual amount collected.

Thanks in advance
JSchmid

2 Likes
3

Hello again,

I am still waiting for an answer to the question.

Does a comment even push a thread?

Greetings
JSchmid

2 Likes
4

@Chewbacca might assist on that.

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5

If it’s the latest comment in a thread, yes, it would be the topmost post you see in the forum.

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6

Hi Julius,

Thank you so much for joining us here in the TimeGhost Army!

We’re sorry that you had an unpleasant surprise at the checkout. This discrepancy was likely due to the addition of VAT to your pledge, we’re working on a way to better communicate this moving forward and appreciate your feedback.

All the best,

  • Jake.
3 Likes
7

Hello Jake,

thanks for the quick answer.

I already suspected something like VAT but was not sure, as I did not find it declared anywhere, until I had to authorize the payment via paypal.

This means then, that the $4.50 is the actual sum that reaches the “TimeGhost-Bankaccount”?

Thanks again and best regards
JSchmid

3 Likes