Issue getting subscription started

I am trying to do the Captain level membership. I had an issue with my card first and after working that out on my side, when retrying I get a message from your side unable to complete purchase please contact us. Please help me help you!


I let someone of the team know about your problem. Hopefully someone will shortly help you out.


Hey CrtThomas, sorry to hear your having problems there. Would you mind sending me an email and we can get this sorted for you.

You can email me at or alternatively you can reach me through our community email. Be sure to include your account name in the email!

Hope to hear from you soon.